We have reliable graphic finishing sources in the Chicagoland area, but here is occasionally a need to seek out other suppliers due to schedules or capabilities. I find Binding Edge to be a most reliable mechanical binding partner. Initially I was somewhat reluctant due to the three-hour distance between our plants, but found their creativity and willingness really makes our relationship seamless.
It’s a pleasure to work with you. You make it simple and help us meet our customer requests. We know we can count on your team to pull through for us. Thanks!
I am very happy with your correspondence and communication.
I will be rating your performance as excellent with this project.
You were very concerned about producing a quality piece and very communicative regarding solutions and the progress of the project. Great job!
Everything went really well. Thanks for the attention to detail.
Your team has been very enjoyable & helpful to work with (very refreshing).
With nearly every project I send your way, someone calls to check and verify specs and make sure that we have everything set up properly for your equipment, and they follow-up throughout the project.
Your greatest strength is pre-planning and follow-up.
I would definitely recommend Binding Edge to other companies that need the services you provide.
My overall experience with Binding Edge has always been fantastic.
I know this is not an easy project and we got you the materials late, but you performed quite well under the circumstances.
Steve is a great example of how people make the difference!
I have come to appreciate the responsiveness, dedication to quality, and a company-wide concept of customer service. Even though you are located an hour and a half away, projects run seamlessly. Binding Edge has always been flexible and creative in helping work out a mutually beneficial solution.
Honestly, when we first entertained the thought of working with your company, I was somewhat reluctant due to the distance between our companies. We were accustomed to working with another organization closer to our printing plant here on the east coast. I must tell you; all of my original concerns have been long forgotten due to the consistently flawless performance Binding Edge provides. We have local sources that can provide similar services, but I feel we would compromise the competitive package we receive from Binding Edge. I have yet to find a source as conscientious as Binding Edge.
We were extremely pleased with the recent job Binding Edge did for our company. The punch/bind in-line equipment gave us both the competitive pricing and quick turn time that we required for this project. We were initially concerned about the distance, however, the open communication before and during production made this a non-issue. We look forward to the next opportunity to work with Binding Edge.
Thank you for being so awesome to work with again this year on the Guides & Planners! We very much appreciate your accommodating our fast turns and even exceeding our schedules in most cases! You guys are the best, and we love your new equipment addition! Thank you, again!
You and your team have done an awesome job keeping up with our ever changing needs and schedules. I appreciate all the hard work and quick turns that you have put into these projects. Thanks much, and I look forward to our next project.
I would like to say thank you to your team for making our Select project go so smoothly and on TIME! Your team did an incredible job by keeping the 100s of imprint orders separate when coiling the orders.
We have been extremely impressed and pleased with the addition of the Bielomatik binding line. The smooth production process from an unbound book through the punch/bind/shrink wrap stages has reduced turn times tremendously. The cost of freight and doing business over a longer distance has essentially been eliminated by the added efficiencies of the new technology.
Innova intends on working with Binding Edge in the future, and I personally will endorse your company without hesitation as opportunity arises. Thanks again for the terrific experience.